Terms of Service

1. Overview

The Tname Terms of Use Agreement (this “Agreement”) is entered into by and between Tname Group Inc., a United States Limited Liability ("Tname") and you, and is made effective as of the date of your use of this website ("Website"), Tname's application programming interface (Tname), Tname's integrated third party modules (“Modules”) or the date of electronic acceptance. This legally binding Agreement sets forth the general terms and conditions of your use of the Website, API, Modules and the products and services purchased or accessed through Tname (individually and collectively, the “Services”),

The terms “we”, “us” or “our” shall refer to Tname. The terms “you”, “your”, “user”, “client”, “reseller” or “customer” shall refer to any individual or entity who accepts this Agreement, has access to your account or uses the Services. The term “Party” also herein refers to each of Tname and you, collectively known as the “Parties.” Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

You browsing or using this Website, using the Services, or purchasing new Services, your use and your electronic acceptance of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement, along with the following policies and the associated applicable product and service agreements, which are incorporated herein by reference:

  • Domain Name Registrant Agreement
  • gTLD Domain Name Registry Policies
  • Domain Name Ancillary Services Agreement
  • Domain Name Proxy Services Agreement
  • Privacy Policy

2. This Agreement

Representation. You represent, warrant, and guarantee that:

  • you have the full power and authority to execute, deliver, and perform under this Agreement;
  • you are at least eighteen (18) years of age;
  • this Agreement is valid, binding, and enforceable against yourself in accordance with the terms herein and no provision requiring your performance is in conflict with your obligations under any other agreement;
  • you are not a person or entity barred from purchasing or receiving the Services found under the laws of Canada, the European Union, the United States or other applicable jurisdictions;
  • if you are entering into this Agreement on behalf of an organization or corporation (not a natural person) that you have the legal authority to bind such organization or corporate entity to the terms and conditions contained in this Agreement, in which case the terms “you”, “your”, “user”, “client”, “reseller” or “customer” shall additionally refer to such organization or corporate entity; and
  • if you are entering into this Agreement on behalf of an organization or corporation that the entity is duly organized, authorized and in good standing under the laws of the jurisdiction in which it was formed.

Continued Use. By using the Website or the API or the Modules or the Services, you acknowledge that you have read, understood, and agreed to all the terms and conditions of this Agreement, including any other agreements or policies (collectively “Policies”) referenced herein or that may be published by Tname from time to time. The operative and effective version of this Agreement and Policies is found at http://www.tname.com/.

Amendments. Tname may, in its sole and absolute discretion, change or modify this Agreement and the Policies which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to http://www.tname.com. And your use of this Website or the Services after such changes or modifications are posted shall constitute your acceptance of this Agreement and the Policies as last revised. If you object to any amendment, your sole remedy is to stop using the Website and Services, and terminate this Agreement in accordance with the termination provisions herein It is your sole responsibility to keep a copy of the current Agreement and Policies and to frequently visit the web page found at http://www.tname.com to review the most current versions thereof. Tname shall not be obligated to send you any notice of amendments to this Agreement or the Policies, however it is your responsibility to ensure your Tname account (“Account”) information is always current. If Tname sends out email notices, Tname assumes no liability or responsibility for your failure to receive an email notification if such failure is a result of inaccurate email addresses or Account contact information.

Priority of Agreements. Subject to the express written agreement signed by an officer of Tname, the terms of this Agreement supersede the terms of any other agreement or communication (whether written, verbal or otherwise) between you and Tname as they relate to the Services.

3. Account Obligations

Account Information. You represent and warrant that all information you submit when you create your Account with Tname or purchase new Services is accurate, current and complete, and that you will keep your Account and Service information accurate, current and complete. Without limiting the effectiveness of any other provision of this Agreement, breach of this section will be deemed a material breach of this Agreement. Tname reserves the right, in its sole and absolute discretion, to suspend or terminate your Account

Account Management. Tname expressly reserves the right to deny, cancel, terminate, suspend, lock, or modify access to (or control of) any Account or Services (including the right to cancel or transfer any domain name registration) for any reason (as determined by Tname in its sole and absolute discretion), including but not limited to the following: (i) to correct mistakes made by Tname in offering or delivering any Services (including any domain name registration), (ii) to protect the integrity and stability of, and correct mistakes made by, any domain name registry, (iii) to assist with our fraud and abuse efforts, (iv) to comply with court orders against you and/or your domain name and applicable local, state, national and international laws, rules and regulations, (v) to comply with requests of law enforcement, including subpoena requests, (vi) to comply with any dispute resolution process, (vii) to defend any legal action or threatened legal action without consideration for whether such legal action or threatened legal action is eventually determined to be with or without merit, or (viii) to avoid any civil or criminal liability on the part of Tname, its officers, directors, employees and agents, as well as Tname affiliates, including, but not limited to, instances where you have sued or threatened to sue Tname.

Account Security. It is your sole responsibility, and not the responsibility of Tname, to keep, guard, and secure your access credentials associated with your account at Tname, including without limitation your customer username/login, password, email addresses, and Internet IP addresses, if you choose to use the enhanced security features provided by Tname. If you lose, forget, or compromise the secrecy of your username and password, then you must immediately notify Tname to obtain a new username and password; provided, however, that such notice to Tname will not absolve you from any liability arising from the unauthorized use of the username and password. Tname only obligation will be to provide a new username and password, which may require you submitting and notarizing certain forms, documents, and photo identification (as requested by Tname). You are solely responsible for all activity that occurs on your Account, whether authorized by you or not. Tname will not be liable for any loss you incur due to any unauthorized use of your Account. You, however, may be liable for any loss Tname or others incur caused by your Account, whether caused by you, or by an authorized person, or by an unauthorized person.

Account Communications. It is your sole responsibility to check and verify incoming messages from Tname at regular monthly intervals.

4. General Rules of Conduct and Use

Without limiting any other term of this Agreement, breach of the following section will constitute a material breach of this Agreement. You acknowledge and agree that:

  1. Your use of this Website and the Services, will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations.
  2. You will not use this Website or the Services in a manner (as determined by Tname in its sole and absolute discretion) that:
    • Transmits unsolicited email (Spam);
    • Transmits repetitive, high volume inquires into any of the Services provided by Tname (i.e. domain name availability, etc.);
    • Is illegal, potentially illegal, or promotes or encourages illegal activity;
    • Promotes, encourages or engages in child pornography or the exploitation of children;
    • Promotes, encourages or engages in terrorism, violence against people, animals, or property;
    • Promotes, encourages or engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking;
    • Promotes, encourages or engages in the sale or distribution of prescription medication without a valid prescription;
    • Infringes on the intellectual property rights of any other person or entity;
    • Generally objectionable in the Internet community
    • Violates the privacy or publicity rights of any other person or entity, or breaches any duty of confidentiality that you owe to any other person or entity;
    • Interferes with the operation of this Website or the Services;
    • Contains or installs any viruses, worms, bugs, Trojan horses or other code, files or programs designed to, or capable of, disrupting, damaging or limiting the functionality of any software or hardware; or
    • Is a legal risk to Tname
    • Contains false or deceptive language, or unsubstantiated or comparative claims, that degrades the quality, goodwill, reputation, or provision of Tname or Tname’s Services.
  3. You will not resell or provide the Services for a commercial purpose (“Reseller”), including any of Tname’s related technologies, without first declaring your wish to become a Reseller either at account creation or post creation by notifying Tname as well as completing Tname’s Reseller compliance process. You understand that all declared Resellers are subject to the policies and provisions of the Reseller Agreement.
  4. You agree to provide government-issued photo identification and/or government-issued business identification as required for verification of identity when requested.
  5. You are aware that Tname may from time-to-time call you about your account, and that, for the purposes of any and all such call(s), you do not have any reasonable expectation of privacy during those calls; indeed you hereby consent to allow Tname, in its sole discretion, to record the entirety of such calls regardless of whether Tname asks you on any particular call for consent to record such call. You further acknowledge and agree that, to the extent permitted by applicable law, any such recording(s) may be submitted in evidence any legal proceeding in which Tname is a party.

5. The Services

You acknowledge, understand and agree that:

Tname’s Role. In the procurement, registration, and administration of the Services, Tname acts only as a mediator between you and the other parties involved in the procurement of a product or service. In this regard, submission to purchase Services (“Order”) or a submission that applies for a certain type of Service, called a service application or product application (“Application”), does not guarantee the Order or the Application will be executed or completed. Tname disclaims any liability for any Order or Application that fails for any reason.

Intermediaries & Other Policies. You consent to Tname submitting Orders or Applications directly or through an intermediary to its Service Providers (registrars, registry operators, registries) understanding that Services may be administered by a multitude of different organizations internationally with each of these organizations having different terms and conditions. In this respect, the terms and conditions of each Service Provider, intermediary, and/or organization shall additionally apply and you shall be bound thereto by continuing with to order or use the Service. These terms and conditions can be accessed at the Website under each Service type’s respective agreement.

Partial Delivery. Should the Services be only partially deliverable, you will accept partial delivery.

Order Confirmation. You will undertake all necessary due diligence after an Order has been submitted to ensure that the Order to Tname is correct. You will notify Tname immediately if any mistakes or discrepancies are found.

Renewal of Services. All Services are automatically renewed unless a written notice of non-renewal is received by Tname at least 3 months prior to the expiration date of a Service. It is your sole responsibility to ensure that Tname receives payment from you so that your account has sufficient funds, for each Service renewal at least 30 days prior to the expiration (or proposed renewal) date. If Tname does not receive the funds in time or there are insufficient funds in your account by such time, then Tname may at its sole discretion cancel the renewal and take over ownership of the Service and add it to Tname’s own portfolio.

Domain Name Registrations. You agree to abide by the Domain Name Registrant Agreement, the ccTLD Domain Name Policies, and the gTLD Domain Name Policies.

Domain Name Ancillary Services. You agree to abide by the Domain Name Ancillary Services Agreement.

Domain Name Proxy Services. You agree to abide by the Domain Name Proxy Services Agreement.

DNS Services. You agree to abide by the DNS Services Agreement.

SSL Certificates. You agree to abide by the SSL Certificate Agreement.

Root Servers. You agree to abide by the Root Servers Agreement.

6. Pricing and Payment

Prices. The prices charged to you for the Services are published on the Website (“Pricing Schedule”) and are subject to modifications at Tname’s sole discretion. Unless otherwise specified, all amounts are stated herein are in Canadian Dollars.

Payment Obligation. You will pay to Tname the fees based on the Pricing Schedule and via the acceptable method(s) approved by Tname. Without limiting any other term of this Agreement, non-payment of fees hereunder will constitute material breach of this Agreement. You, the customer, will cover all transaction costs and currency exchange losses.

Taxes. All sales, value-added, and other applicable taxes (including, Canadian goods and services taxes) are the responsibility of the customer unless proper and satisfactory proof of tax exemption status is provided.

Replenishing Account. Tname will have no obligation to provide the Services until Tname has received actual payment or proof of payment satisfactory to Tname at its sole and arbitrary discretion (including credit card number and corresponding expiration date or topping off of sufficient funds in customer’s account with Tname via a method approved by Tname). Except as otherwise expressly agreed to in writing signed by an officer of Tname, customer must have sufficient funds in their account to cover the payments owed for the particular Order. If there is insufficient funds in the customer’s account at the time an Order is made, then Tname reserves the right to suspend or terminate the Services without notice or place the particular Service into Tname’s own portfolio or otherwise release the Service.

Payment Methods. Approved methods of payment for the Services are by debit, PayPal, credit card or by wire transfer. You must pay in advance for PayPal or bank transfer payments. And the customer shall pay all transactional processing fees.

Invoices. Tname will send you an invoice each month for the Services rendered and corresponding fees charged thereto. The invoices may be sent in PDF format. If customer requests invoices via regular mail, then Tname may charge $5 per mailing. For debit entries, Tname may additionally charge a processing fee of $12 per debit plus the transaction costs of Tname per debit entry.

Chargebacks. Customer automatically forfeits all rights to the Services if there is any charge back by customer’s bank or credit card company for payment in connection with the Services, indication of or actual credit card fraud, or other reversal of or invalid payment (“Chargeback”). If there is any Chargeback, then Tname may, at its sole reasonable discretion transfer unpaid Services to its own portfolio or to release them to third parties or take other action as deemed appropriate by Tname.

Refund Policy. Advance payments for Services that could not be provisioned will be credited to the customer’s account and will be refunded upon request. Customer will cover any transaction costs for processing a refund. If this Agreement is suspended or terminated for cause by Tname or otherwise terminated by the customer for reasons other than Tname’s material breach, then payments already made for the Services will not be refundable whether in whole or prorated. All amounts paid for active Services will not be refunded or prorated.

Records. Tname may maintain records of all the Services provided hereunder. If there is any inconsistency or conflict between Tname’s records and that of you the customer or any other party then Tname’s records will be deemed the accurate and effective records.

7. Limitation of Liability

Tname will not be liable to you for any consequential, indirect, special, incidental, reliance, exemplary, or punitive damages arising out of or relating to this Agreement or the Services, whether foreseeable or not, and whether based on breach of any express or implied warranty, breach of contract, misrepresentation, negligence, strict liability in tort, or other cause of action (including damages for loss of data, goodwill, reputation, business, money, or opportunity), even if Tname has been advised of the possibility of such damages. Under no circumstances will Tname’s aggregate liability to you or any third party arising out of or related to this Agreement or the Services exceed the aggregate amount of fees paid hereunder regardless of the cause of action.

8. Disclaimer and Force Majeure

Tname makes no warranty of any kind, either express or implied, regarding the quality, accuracy, reliability, or validity of the applications, software, data, or information related to the network, systems, or other services of Tname or its third party providers. Tname provides all the Services “as is” and specifically disclaims all warranties of merchantability and fitness for a particular purpose. You understand, acknowledge, and agree that you will use the Services, and all aspects thereto at your sole risk. Tname will not be liable for delays in its performance of this Agreement caused by circumstances beyond its reasonable control (“Force Majeure”), including acts of God, wars, riots, national disasters, earthquakes, strikes, fires, floods, shortages of labor or materials, labour disputes, transportation problems, accidents or governmental restrictions. Tname will make all reasonable efforts to reduce to a minimum and mitigate the effect of any Force Majeure.

9. Indemnification

You will indemnify, defend, and hold harmless Tname (including Tname’s Affiliates, directors, officers, managers, employees, contractors, and agents) from and against any claim, action, loss, liability, damage, penalty, cost or expense (including reasonable legal fees for attorneys, witnesses, and defense) that Tname may suffer or incur as a result of:

  • Any failure by you to comply with the terms of this Agreement;
  • Any representation or warranty in connection with the Services made by you, your employees, contractors, or agents being false or misleading;
  • Any gross negligence or willful misconduct by you, your employees, contractors, or agents;
  • Any Chargeback or;
  • Any alleged or actual violations by you for any law, regulation or rule;

10. Links to Third-Party Websites

This Website and the Services may contain links to third-party websites that are not owned or controlled by Tname. We assume no responsibility for the content, terms and conditions, privacy policies, or practices of any third-party websites. In addition, Tname does not censor or edit the content of any third-party websites. By using this Website and the Services, you expressly release Tname from any and all liability arising from your use of any third-party website.

11. Waiver

No waiver by Tname of a breach of any provision hereof will take effect or be binding upon Tname unless expressly waived in writing, and such waiver will extend and apply only to the particular breach so waived and will not limit or affect the rights of Tname in respect of any future breach or in respect of any breach of any other provision hereof.

12. Privacy

You understand and agree that the information you submit to Tname may be shared and is possibly stored with various third parties involved in provisioning or operating the Services. You will comply with all privacy laws, regulations, rules, and policies that are applicable. You authorize Tname to process and use your customer data to consult with third parties in improving the Services. You further understand and agree that Tname may send information and marketing emails to you. For further information on data privacy, Tname’s Privacy Policy is found on the Website.

13. Complete Agreement

This Agreement constitutes the complete agreement between the Parties relating to the subject matter hereof and supersedes all prior and other understandings, representations, warranties, and agreements relating hereto, whether verbal, written, or otherwise.

14. Governing Law and Severability

This Agreement will be governed and construed in accordance with the laws of the Province of British Columbia, Canada without giving effect to any rule of conflicts of law. This Agreement will not be governed by or construed in accordance with the United Nations Convention on Contracts for the International Sale of Goods. If any portion of this Agreement is held by a court of competent jurisdiction to be illegal, invalid or unenforceable for any reason, such illegality, invalidity or unenforceability will not affect the validity of the remainder of this Agreement.

15. Notices

Method. Any notice or other communication between you and 1API required or permitted under this Agreement will be in writing and will be delivered by hand, sent by first class mail (postage prepaid), sent by commercial courier, or transmitted by electronic mail or facsimile, in the case of 1API, and the contact information provided in your account.

Effectiveness. Any notice or other communication sent will:

  • If delivered by hand, be deemed to have been received on the date of delivery;
  • If sent by first class mail, be deemed to have been received on the third business day following the date of mailing; and
  • If sent by electronic mail or facsimile, be deemed to have been received on the date the sender transmitted the notice or other communication.

16. Termination

Termination Notice. You may terminate this Agreement by providing Tname with 30 calendar days’ written notice. Submission of any Order after tendering notice of termination will reset the notice period and extend the notice period for another 30 calendar days from the time of last Order. You may terminate this Agreement immediately if Tname is in material breach of this Agreement and the material breach is not remedied within 15 calendar days of Tname receiving a written notice to cure from you.

Tname’s Right to Terminate. Tname may, at its sole discretion, immediately terminate this Agreement if you violate the Rules of Conduct and Use in Section 4 of this Agreement or materially abuse of the Services.

Automatic Termination. This Agreement will terminate automatically if customer:

  • makes a general assignment for the benefit of customer’s creditors;
  • appoints or has appointed a receiver, trustee in bankruptcy or similar officer to take charge of all or part of customer’s assets;
  • files or has a petition filed against the customer in any bankruptcy; or
  • is adjudicated insolvent or bankrupt.

Effect. Upon expiration or termination of this Agreement:

  • Customer will immediately cease all activities related in any way to this Agreement, including the use of the Services and Tname’s Intellectual Property;
  • Customer must submit a written request to Tname’s corporate address to facilitate the transfer of their domains to a different domain registrar; and
  • The terms of this Agreement that by their nature continue beyond the expiration or termination of this Agreement will continue to be effective (including the terms relating to payment, termination, Intellectual Property, limitation of liability, indemnity, Confidential Information, and governing law).

17. Complaint Procedures

Complaint procedures via Online Dispute Resolution for consumers (OS): http://ec.europa.eu/consumers/odr/. We are neither willing nor required to participate in a dispute resolution procedure before a arbitration body for consumers.

Registrant Agreement

1. Overview

The Domain Name Registration Agreement (this “Agreement”) is entered into by and between Tname Group Inc., a United States limited liability company ("Tname") and you, and is made effective as of the date electronic acceptance (electronically or in writing). This Agreement sets forth the terms and conditions of your use of Tname’s Domain Name Registration services ("Domain Name Registration”, “Registered Name”, “domain registration” or the “Services”).

The terms "we", "us" or "our" shall refer to Tname. The terms "you", "your", "user" or "customer" shall refer to any individual or entity who accepts this Agreement. Unless otherwise specified, nothing in this Agreement shall be deemed to confer any third-party rights or benefits.

Your acceptance (electronically, in writing, or by submitting a domain registration) of this Agreement signifies that you have read, understand, acknowledge and agree to be bound by this Agreement and Tname Terms of Service Agreement (TOS).

2. This Agreement

Representation. You represent, warrant, and guarantee that:

  • you have the full power and authority to execute, deliver, and perform under this Agreement;
  • you are at least eighteen (18) years of age;
  • this Agreement is valid, binding, and enforceable against yourself in accordance with the terms herein and no provision requiring your performance is in conflict with your obligations under any other agreement;
  • you are not a person or entity barred from purchasing or receiving the Services found under the laws of Germany, the European Union, the United States or other applicable jurisdictions;
  • if you are entering into this Agreement on behalf of an organization or corporation (not a natural person) that you have the legal authority to bind such organization or corporate entity to the terms and conditions contained in this Agreement, in which case the terms “you”, “your”, “user”, “client”, “reseller” or “customer” shall additionally refer to such organization or corporate entity; and
  • if you are entering into this Agreement on behalf of an organization or corporation that the entity is duly organized, authorized and in good standing under the laws of the jurisdiction in which it was formed.

Continued Use. By using the Website or the API or the Modules or the Services, you acknowledge that you have read, understood, and agreed to all the terms and conditions of this Agreement, including any other agreements or policies (collectively “Policies”) referenced herein or that may be published by Tname from time to time. The operative and effective version of this Agreement and Policies is found at http://www.tname.com.

Amendments. Tname may, in its sole and absolute discretion, change or modify this Agreement and the Policies which are incorporated herein, at any time, and such changes or modifications shall be effective immediately upon posting to http://www.tname.com. And your use of this Website or the Services after such changes or modifications are posted shall constitute your acceptance of this Agreement and the Policies as last revised. If you object to any amendment, your sole remedy is to stop using the Website and Services, and terminate this Agreement in accordance with the termination provisions herein It is your sole responsibility to keep a copy of the current Agreement and Policies and to frequently visit the web page found at http://www.tname.com to review the most current versions thereof. Tname shall not be obligated to send you any notice of amendments to this Agreement or the Policies, however it is your responsibility to ensure your Tname account (“Account”) information is always current. If Tname sends out email notices, Tname assumes no liability or responsibility for your failure to receive an email notification if such failure is a result of inaccurate email addresses or Account contact information.

3. Your Domain Name Registrant Obligations and Responsibilities

You acknowledge, understand and agree to the following obligations and responsibilities as a customer of Tname’s Domain Name Registration services:

Accuracy of Domain Registration Information. You agree that for each domain registration submitted by you, the following contact information shall be accurately and truthfully provided: full name, postal address, email address, telephone number, and if available, facsimile number of the registrant contact of the domain name (Registered Name Holder) and, if different from the Registered Name Holder, the same contact information for, a technical contact, an administrative contact and a billing contact. Failure to provide truthful and accurate information shall be considered a material breach of this Agreement and will be a basis for suspension and/or cancellation of the domain name.

Changes to Domain Registration Information. You agree that for each domain registration, you will notify Tname within five (5) calendar days of any changes to the full name, postal address, email address, telephone number, and if available, facsimile number of the Registered Name Holder and if different from the Registered Name Holder, changes to the same contact information for the technical contact, the administrative contact and the billing contact. It is your responsibility to keep this information current and accurate. Failure by you, for whatever reason, to maintain truthful and accurate information on a continual basis, shall be considered a material breach of this Agreement and will be a basis for suspension and/or cancellation of the domain name. Inquiries made by Tname to determine the validity of information provided by you must be responded to within five (5) calendar days. Failure to respond to such inquiries shall be considered a material breach of this Agreement and will also be a basis for suspension and/or cancellation of the domain name.

Migration Domain Registration Information Changes. You agree and permit Tname to change the Domain Registration Information in the sole case of automated migration between registrars.

Collection and Use of Domain Registration Information. You agree to be bound by the provisions of Section 6, Collection, Use and Privacy of Information.

Reporting Change of Status. You will report any material changes to the validity of your authorization, charter, license, residency, title, status and/or other related credentials that will effect the your legitimacy or qualification to be the Registrant Owner of the Registered Name.

Restrictions and Right to Refuse Service. You agree to be held liable for all damages and actions from Tname resulting from your inappropriate or illegal use of any Registered Name (Restricted Activity) including the suspension, deletion, or cancellation of a Registered Name as well as covering all damages resulting from the use of a Registered Name that:

  • transmits unsolicited email (Spam);
  • transmits repetitive, high volume inquires into any of the Services provided by Tname (i.e. domain name availability, etc.);
  • distributes malware or operates and engages in botnets, phishing, piracy, trademark or copyright infringement, fraudulent or deceptive practices, counterfeiting and other activities that are contrary to applicable law
  • links or redirects to illegal content that:
    • is hateful, defamatory, derogatory or bigoted based on racial, ethnic, gender or political grounds or otherwise causes injury, damage or harm of any kind to any person or entity;
    • is threatening or invades another person's privacy or property rights or otherwise breaches any rights of or duty to a third party; misleads or deceive minors into viewing sexually explicit material or depicts minors engaged in any activity of a sexual nature or may otherwise harm minors;
    • infringes the trademark, copyright, patent, trade secret or other intellectual property rights of a third party;
    • violates any applicable local, state, national or international law or regulation;
    • promotes, aids or abets illegal activity of any kind or promotes business opportunities or investments which are not permitted under law;
    • advertises or offers for sale any goods or services that are unlawful or in breach of any national or international law or regulation;

Violation of Restrictions. You understand and agree that violation of the Restricted Activities constitutes a material breach of this Agreement. You agree that Tname, in its sole discretion and without liability to you, may refuse to accept domain registrations, delete domain registrations during the first thirty (30) days of registration, or cancel a domain registration at anytime after the first thirty (30) days of registration if you violate the Restricted Activity provisions at anytime.

Indemnity. You agree to defend, indemnify, save and hold Tname harmless in respect to all claims, demands, liabilities, costs and/or expenses resulting from a violation of the obligations and responsibilities stated in this Agreement.

Proprietary Rights in Name. You acknowledge and agree that the registration or renewal of a particular domain name through the Services or the subsequent use of the Registered Name does not confer upon you any proprietary rights in the Registered Name, nor does it guarantee immunity from and against any challenge to the registration of the Registered Name by any third party, nor from the cancellation, suspension or transfer of the Registered Name.

Domain Names as Individually Created Goods. You understand and agree to accept the risk that domain names are defined as individually created goods, and as such, there is no revocation for individualized products (customized domain name).

4. Domain Name Registration, Renewal, and Expiration

Mediator. You understand and agree that in the procurement, registration, and administration of domain names, Tname acts only as a mediator between you and the other parties involved in the registration process, including registrars and the institutions authorized to administer the central databases for the particular domain names. In this regard, you understand and agree that submission of a Domain Registration Order does not guarantee registration or continued existence of the registration of a domain name. Therefore, you release Tname of any liability for any domain name that fails to be registered or become unregistered, suspended, or transferred away for any reason.

Sponsoring Registrar. The sponsoring registrar is Tname Group Inc. – www.tname.com. And used herein, the terms “Registrar” shall refer to Tname Group Inc.

Country Code Top Level Domain Names (“ccTLDs). In the case of ccTLDs, you acknowledge and agree that the Services in connection with these registrations can be permanently interrupted and/or modified without prior notice, understanding that you bear the sole and all risk for such interruptions and/or modifications interfering with or preventing the use and/or the intended use of one or more ccTLDs. Your also understand and agree that the mode of operation of ccTLDs are not concurrent with that of conventional domain names, therefore, you understand and agree that due to the differences in technical implementations of ccTLDs some or all necessary ccTLDs do not function as intended or at all.

International Corporation of Assigned Names and Numbers (“ICANN”). Tname represents the Registrar, an ICANN accredited registrar, and as such you acknowledge, understand and agree that Tname is bound by its agreement with its Registrar and thus also with ICANN. You acknowledge, understand and agree that Tname may modify this Agreement in order to comply with ICANN, as well as any other terms and conditions set forth by (i) ICANN and/or (ii) an ICANN approved registry applicable to the generic top-level-domain ("gTLD") in question. If you register a domain name under ICANN’s jurisdiction, you agree to the following:

  1. To comply with the ICANN requirements, standards, policies, procedures, and practices for each applicable Registry at all times and to also comply with any future changes or updates enacted by ICANN.
  2. To comply with any operational standards, policies, procedures, and practices for the each Registry, which can change from time to time by the applicable Registry Operators in a non-arbitrary manner.
  3. To read the Registrants' Benefits and Responsibilities at http://www.icann.org/en/resources/registrars/registrant-rights/benefits
  4. To read the Registrant Educational Information at http://www.icann.org/en/resources/registrars/registrant-rights/educational
  5. Material change of Registrant regarding gTLDs:
    1. The Transfer of domains names that are governed by ICANN's Transfer Policy (http://www.icann.org/transfers/).
    2. Confirmation. A material change of Registrant is when the current (Old) registrant name, organization, email address or administrative email address (when there is no Registrant email address) of a domain name is changed and the Registrant as the Old or New Registrant confirms the permanent material change ("Change") by:
      1. Explicitly accepting the change through the API or Control Panel or only in the case of the Old registrant through their registrant email; or
      2. Authorizing a person, company or entity to accept the change on Old and New Registrant's behalf as the Old and New Registrant's Designated Agent (DA) through the API or Control Panel.
    3. HEXONET as Designated Agent for New Registrant. Direct registrant name holders with HEXONET acknowledge and authorize HEXONET to be their Designated Agent for all New Registrant material change confirmations.
    4. Procedure. Both, Old Registrant and New Registrant or one of their respective Designated Agents understand, acknowledge and agree that:
      1. HEXONET is solely responsible for the electronic processing of the change of registrant.
      2. Old Registrant and New Registrant are solely responsible for the legal validity of the transfer of the domain name.
      3. confirmation to material changes of the Registrant have to be made as set forth by the ICANN Transfer Policy
      4. any failure in the confirmation process (such as failure by the Old Registrant to confirm the change within 14 days) may stop the transfer process and will lead to an expiration of both the change of registrant request and/or security code.
      5. the Old Registrant might receive an email in order to confirm any change. The Old Registrant is obliged to contact HEXONET as soon as possible, latest fourteen (14) days of receipt of the email if the Old Registrant wants this change to be executed
      6. HEXONET assumes no liability for any inquiries in regards to the Change and the Old Registrant or the respective Designated Agent will indemnify and hold HEXONET harmless if any such inquiries occur. In particular shall HEXONET have no liability related to the validity of the New Registrants entitlement to the domain name
      7. the domain might be locked to prevent transfer to a different registrar for 60 day according to the ICANN Transfer Policy.
    5. Representation Material Change. The person who accepts this agreement on behalf of the Old Registrant and New Registrant represents and warrants to be duly authorized and hence to have the legal power to enter in to this Agreement.
    6. Transfer lock.The Old Registrant acknowledges and agrees that if the Old Registrant did not opt out of the 60-day lock and its final goal is to transfer the domain name to a different registrar, the Registrant is advised to request the inter-registrar transfer before the the Change of Registrant is initiated in order to avoid the transfer lock.

Domain Registrars, Intermediaries, Registries and ICANN Terms and Conditions.

Domain Policies. For domain names you attempt to register, you consent to Tname submitting Domain Registration Orders to authorized registrars either directly or through an intermediary. You also understand that domain names are administered by a multitude of different organizations internationally and that each of these organizations has different terms and conditions for the registration and administration of domain names as well as for domain name dispute procedures. In this respect, for the domain names you register through Tname, you acknowledge, understand and agree to the terms and conditions of each registrar, intermediary, registry and/or organization, which are expressly, incorporated by reference herein as the ccTLD Domain Name Registry Policies and the gTLD Domain Name Registry Policies (together known as the “Domain Policies”).

Current Domain Policies. You understand and agree that it is solely your own responsibility to keep informed and up-to-date on the current respective Domain Policies connected to the domain names you have registered at Tname. You also understand and agree that a violation of the current Domain Policies due to your failure to keep up-to-date is a material breach of this Agreement.

Indemnity. For domain names you register through Tname, you will indemnify and hold harmless each registrar, intermediary, organization, registry operator and registry including their directors, officers, employees and agents, from and against any and all claims, damages, liabilities, costs and expenses (including reasonable legal fees and expenses) arising out of or related to the domain name registration. This obligation shall survive expiration or termination of this Agreement or the domain name registration.

Domain Name Registration. A domain name registration is not effective until the following provisions are met:

(1) All the terms and conditions for Payment of Fees in this Agreement.

(2) That Tname submits and delivers to the applicable registry operator the domain name registration or application information (Domain Registration Order) and such registry puts the registration into effect (Registered Name). Submission of a Domain Registration Order does not guarantee that the domain name will be successfully registered. And Tname is not responsible for any domain name that fails to be successfully registered as a Registered Name.

Domain Name Renewal. Your continued use of a Registered Name is subject to your timely payment of renewal fees before the expiration date of a domain name, as well as, your continued compliance with this Agreement and any rules or policies referenced herein. You understand and agree that Tname is not responsible for cancelled domain names that you fail to properly renew under the following conditions:

Renewal Payment of Fee Conditions: All the terms and conditions for Payment of Fees in this Agreement are met.

Reserved Account Funds for Upcoming Renewals. If Tname does not receive the applicable renewal fees for a Registered Name (as cleared funds) thirty (30) days prior to the expiration date of a domain name, Tname reserves the right to cancel the registration of the Registered Name and remove it from the Registry's root zone file immediately following the domain name’s expiration date.

Automated Renewal. Contingent on the full domain renewal fee being paid by you and received by Tname (as cleared funds) at least thirty (30) days prior to the expiration date of a domain name, Registered Names by default are set to be automatically renewed. To modify the default automatic renewal setting of a Registered Name, you must provide written notice of non-renewal to Tname at least 3 months prior to the expiration date of the respective Registered Name.

Manual Renewal. If you do not select a Registered Name to be automatically renewed, it is your sole responsibility to manually renew the expiring domain name before its expiration date (should you in fact want the domain name to be renewed). You acknowledge, understand and agree that if you choose to manually renewal a Registered Name and you fail to complete the manually renewal process before a domain name’s expiration date, this will result in cancelation of the domain name and removal of the domain name from its Registry's root zone file immediately following the domain name’s expiration date.

Domain Renewal and Restore Pricing for Non-Premium Domain Names. The default price for renewing a gTLD is 178.50 (net 150.00) USD. The default price for restoring a gTLD is 654.50 (net 550.00) USD, which may be lower depending on the gTLD. The default price for renewing or restoring a ccTLD is determine by the prices available on your Tname’s account, which you must log in to review. Prices for renewing or restoring a Registered Name are at the sole and absolute discretion of Tname and can change without notice to you. The price that you will be charged for a renewal or a restore can always be reviewed by logging into your account at Tname.

Renewal and Expiration Notices for gTLDs. Domain renewal notifications are sent to the registered owner of the Registered Name (Registrant) of expiring domain via the Registrant’s respective email address (as provided on the domain name's whois contact information) over three separate notices. The first email is sent out approximately one month prior to a domain's expiration date. A second email is sent out approximately one week prior to a domain's expiration date. And if a domain expires and is not renewed or auto-renewed, a third and final email is sent to the Registrant on the fifth day post expiration.

Registry Renewal Policies. You agree to follow and be bound to the respective Registry renewal policy for the domain name you are renewing as provided for by the Doman Policies.

Expiration of Domain Name. The renewal of any Registered Name is solely and completely your responsibility alone. Registered Names that expire will be removed from the respective Registry's root zone file and will no longer resolve. You acknowledge, understand, and agree to release and hold Tname completely harmless against any claim for damage or loss arising from your failure to renew a Registered Name.

Renew Grace Period After Expiration. Tname as it’s sole discretion, for some Registered Names, may allow a period of time after the expiration date of the domain name in which you may still renew the Registered Name (Renew Grace Period). Some domain names have no Renew Grace Period and for others the length of time for the Renew Grace Period varies. Failure to renew during the Renew Grace Period will result in the expired domain name being placed on hold and flagged for deletion. The Renew Grace Period for specific domain names can be reviewed at http://wiki.hexonet.net and is subject to change at anytime without notice

Redemption Period After Expiration. Tname as it’s sole discretion, for some Registered Names, may allow a period of time after a Renew Grace Period or after the expiration date for domain names that do not have a Renew Grace Period, to restore or redeem a Registered name that has been placed on hold and flagged for deletion. The Redemption period is typically 30-days, but can vary and is subject to change at anytime without notice. Tname will only restore a Registered Name during this period upon receiving a written notice (either by email or fax) from you along with payment of the applicable restore fees. The Redemption Period for a specific domain name can be reviewed at http://wiki.hexonet.net, which is subject to change at anytime without notice

Deletion of Domain Name. Domain names are deleted immediately after a Registered Name’s expiration date, however, for those domain name with a Renew Grace Period and/or a Redemption Period enabled by Tname, the Registered Name will delete after the end of the respective period. Deleted domain names will be released by the respective registry and will then become available for registration on a first-come-first-served basis.

Registry Renewal Grace Periods and Redemption Grace Periods. These periods can vary for different ccTLDs and gTLDs. You agree to follow and be bound to the respective Registry policy for the domain name you are renew or redeem as provided for by the Doman Policies.

Default DNS Settings with Parked Pages. When registering a domain name through HEXONET, you will be able to manually enter the DNS configuration for the domain name (DNS Settings), including name servers, during the registration process. The DNS Settings at the time of domain name registration, without manual configuration, are by default either the customer's preset name servers and settings configured in their account (Existing Customer Account Default DNS Settings) or where no account, account preset name servers or settings exist, HEXONET's own name servers and settings (HEXONET Default DNS Settings). By failing to provide manual DNS Settings at the point of registration or through your Existing Customer Account Default DNS Settings, you acknowledge and agree HEXONET has the right to set the DNS Settings to HEXONET Default DNS Settings:

  1. HEXONET Default DNS Settings and Parked Page. Any domain name using HEXONET Default DNS Settings will forward to a web server and webpage (Parked Page) owned and operated by HEXONET. You agree and acknowledge that the content displayed on the Parked Page is fully and solely at the discretion of HEXONET allowing for:
    1. in-house advertising that may have links to HEXONET products and services, where you will not be permitted to customize and you are not entitled to any compensation.
    2. third-party advertising that may have links to third party products and services, where you will not be permitted to customize and you are not entitled to any compensation, understanding that HEXONET makes no effort to edit, control, monitor, or restrict the content and third-party advertising displayed on Parked Pages, and expressly disclaims any liability or responsibility to you or any third party in connection therewith.
    3. use of pop-up or pop-under browser windows, banner advertisements, audio or video streams, or any other advertising means, and HEXONET may aggregate for our own use, related usage data by means of cookies and other similar means.
  2. Changing HEXONET Default DNS Settings. You may change away from HEXONET Default DNS Settings (thus stop all forwarding to Parked Pages altogether) at any time during the term of your domain name registration by:
    1. Changing the name servers for the respective domain name.
    2. Adding a DNS record.
    3. Adding a DNS forwarding.
  3. HEXONET Default DNS Settings at Domain Name Expiration for gTLDs. Upon domain name expiration and where HEXONET is required to modify the DNS Settings for a domain name by policy, the respective domain name's DNS will automatically return to the HEXONET Default DNS Setting described above seven (7) days post the expiration date. As used in this paragraph, “expiration” is deemed to include any “renewal period” or “redemption period” after the domain name expires, but before the domain name is returned to the registry.

5. Domain Name Dispute Resolutions

Domain Name Dispute Policies. You acknowledge, understand, and agree to respond and settle any disputes for any Registered Names in your account according to the resolution policies of the respective ccTLD registry or ICANN. In the case of ICANN, you agree to be bounded by ICANN's Uniform Rapid Suspension System (“URS”) and Uniform Domain Name Dispute Resolution Policy ("UDRP"). These dispute polices are amended from time to time therefore the domain policies, URS, and UDRP are hereby incorporated into this Agreement by reference.

Lock, Cancel or Transfer of Domain Name. You acknowledge, understand, and agree that 1API may be required to lock, cancel or transfer a domain to a third party in accordance to the Domain Name Dispute Policies. In the case of an UDRP action against you, unless you respond and provide evidence within ten days of an Administrative Panel’s decision, where you commence a counter lawsuit against the complainant in a Mutual Jurisdiction regarding the right to use the disputed domain name, the domain name in question may be locked, cancelled, or transferred to a third party.

For the adjudication of disputes concerning or arising from use of a domain name, you shall submit, without prejudice to other potentially applicable jurisdictions, to the jurisdiction of the courts (1) of your domicile and (2) where Registrar is located.

You agree that if a dispute arises as a result of one (1) or more domain names you are the Registered Name Holder with Tname, you will indemnify, defend and hold Tname harmless as provided for in this Agreement. You also agree that if Tname receives a complaint from a governmental, administrative or judicial body, regarding a domain name registered by you using Tname, that Tname, in its sole discretion, may take whatever action Tname deems necessary regarding further modification, assignment of and/or control of the domain name deemed necessary to comply with the actions or requirements of the governmental, administrative or judicial body until such time as the dispute is settled. And in this event, you agree to hold Tname harmless for any such actions.

6. Collection, Use, and Privacy of Information

Registry Operator Rights to Contact Information. You acknowledge, understand and agree that domain name registrations requires your customers to provide correct and accurate contact information, in whole or in part, and this contact information is to be shared with the registry operator, for their use, copying, distribution, publication, modification and any alternate use provided for in their respective Registry policies. You agree to disclose the Registry Operator’s rights and obtain consent from your customers to provide to you correct and accurate contact information and consent that such information will be shared with the registry operator for whatever use the registry operator deems appropriate.

ICANN Whois Requirements. As required by ICANN, the contact information must be made publicly available by means of Whois, and that the registry operator may also be required to make this information publicly available by Whois and you agree to disclose and obtain consent by your customer for the following: If you are a Reseller of the Services you understand and agree that you have obtained consent, and evidence of consent, from your clients (individuals, businesses, and legal entities) for making public their domain registration information as well as use of their information pursuant to ICANN policy:

Whois Directory. Your customer to agree that for each domain name registered by the customer the following information will be made publicly available in the Whois directory as determined by ICANN Policy and may be sold in bulk as set forth in the ICANN agreement:

(1) The domain name

(2) Your name and postal address

(3) The name, email address, postal address, voice and fax numbers for technical and administrative contacts

(4) The Internet protocol numbers for the primary and secondary name servers (and corresponding names of the name servers)

(5) The original date of registration and expiration date, and

(6) The identity of the registrar.

Whois Escrow. Your customer to agree that the Registrar and/or the Registry Operator of a domain name may be required to archive the contact information with a reputable third-party escrow service.

Use of Whois: Your customer to agree that Tname may use of the public information you provide during the registration of a domain name to the extent permitted by ICANN

Whois Requirement for Resellers. If you are a Reseller of the Services you understand and agree that you have obtained consent, and evidence of consent, from your clients (individuals, businesses, and legal entities) for making public their domain registration information as well as use of their information pursuant to ICANN policy.

gTLD Registry Requirements. You acknowledge and agree to be bound to the privacy and collection policies of individual gTLD registry operators provided under the gTLD Domain Name Registry Policies.

ccTLD Registry Requirements. You acknowledge and agree to be bound to the privacy and collection policies of individual ccTLDs registry operators for domain names that provided under the ccTLD Domain Name Registry Policies.

Consent. You hereby consent and give permission for all such requirements and disclosures.in this Section of this Agreement. Further, you represent and warrant that, if you are providing information about a third party, you have notified the third party of the disclosure and the purpose for the disclosure and you have obtained the third party's consent to such disclosure. And you understand that the Registrar will not process data in a way that is incompatible with this Agreement and the Registrar will take reasonable precautions to protect data from loss or misuse.

7. Payment of Fees

Tname Universal Terms of Service – Pricing and Payment. You understand and agree to pay all prices and fees (Payment) due for Services in accordance with the Tname Universal Terms of Service.

Security of Payment. You also understand and agree that if your Payment for the Services cannot be secured by Tname by either having sufficient and confirmed funds in your Tname Account or in your Reserved Funds balance (monies withdrawn and held from your account balance in preparation of payment of some types of Services), Tname is under no obligation or requirement to process your domain registration or domain renewal transaction. You also agree and confirm to indemnify, save and hold Tname harmless in respect to all claims, demands, liabilities, costs and/or expenses resulting your failure to secure payment with Tname.

Chargebacks and Reversal of Confirmed Account Funds. You agree that registration, renewal and use of any of the Services, including domain names, is contingent the original Payment being legitimate and permanent. You agree that any payment reversal due to credit card chargebacks or through a reversal of account funds means that the original Payment was illegitimate and you therefore have no claim or right to the Services or use of the Services associated with the illegitimate Payment and that Tname has the right to deny, cancel or transfer any registration or transaction, or place any domain name(s) on registry lock, hold or similar status, as it deems necessary, in its unlimited and sole discretion.

8. Data Correction, Migration, Breach of Agreement and Suspension of Service

Rights to Deny, Cancel, Transfer, Lock, Alter, Suspend. You acknowledge and agree to disclose and obtain consent from your customers that Tname, Registrar and any respective Registry reserves the right to deny, cancel, transfer, or alter any registration or transaction, or place any domain name(s) on registry lock, hold or similar status, as it deems necessary, in its unlimited and sole discretion for the following:

  1. To correct mistakes made by registry or any registrar in connection with a domain name registration
  2. To facilitate the transfer of domain from one registrar to another, especially in order to process automated migrations between registrars
  3. The non-payment or reversal of fees (Payment)
  4. To protect the integrity and stability of a registry
  5. To comply with any applicable laws, government rules or requirements, requests of law enforcement, or any dispute resolution process
  6. To comply with any applicable ICANN rules or regulations, including without limitation, the registry agreement;
  7. To avoid any liability, civil or criminal, on the part of registry operator, as well as its affiliates, subsidiaries, officers, directors, and employees
  8. An occurrence of any of the prohibited activities described in Section 3.5
  9. For the resolution of a dispute.

Breach of Agreement. Your right to resell the Services is subject to cancellation or suspension for unresolved breaches of this Agreement and/or suspension or cancellation is required by any policy now in effect or adopted later.

Complete Compliance. You acknowledge, understand and agree that your failure to comply completely with this Agreement is a material breach and Tname may provide you with notice of such breaches either in writing or electronically (i.e. email) for which you will have ten (10) calendar days to rectify the breach. Failure to rectify a breach may result in termination of this Agreement which may include, but is not limited to, cancelling the registration of any or all of your domain names and discontinuing any other Services provided to you by Tname. No fees will be refunded to you should your Services be cancelled or terminated because of a breach.

gTLD Domain Registration Policies

1. Overview

The Generic Top Level Domain Name (gTLD) Registry Policies (the “Policies”) details and links to specific terms and conditions you must fully comply in order to be a registrant of a specific gTLD.  You agree and understand that domain names are administered by a multitude of different organizations and that each of these organizations has different terms and conditions for the registration and administration of their domain names as well as for domain name dispute procedures. In this respect, for the domain names you register through Tname Group Inc. , you acknowledge, understand and agree to the terms and conditions of each gTLD Registry.  Additionally, you also agree that you understand and agree with the General Policies that apply to all gTLDs.

The terms "we", "us" or "our" shall refer to Tname Group Inc.   The terms "you", "your", "user" or "customer" shall refer to any individual or entity who registers a domain name through Tname Group Inc. for one of the gTLD Registries detailed in this document.

Registration of a domain name of any gTLD registry signifies acceptance of the Policies and that you have read, understand, acknowledge and agree to be bound by the General policies and the respective Registry policy. 

You also understand and agree that it is solely your own responsibility to keep informed and up-to-date on the current respective Domain Policies connected to the domain names you have registered at Tname Group Inc.  You also understand and agree that a violation of any current Domain Policies due to your failure to keep up-to-date is a material breach of the Domain Name Registration Agreement with Tname Group Inc.

 

2. gTLD General Policies

By registering any gTLD governed by the International Corporation for Assigned Names and Numbers (ICANN) you understand and agree to abide with the following policies that govern all gTLDs at Tname Group Inc.

Informational Renewal and Restore Price Notice for gTLDs

All prices shown or displayed at www.tname.com are only estimates and for information purposes since no domain name registrations or services are available for purchase directly at Tname Group Inc. 's domain registration and service platform is located at website www.tname.com, where all legal and finalized contracted prices for customers are available at the point of domain or service registration which may be more or less than the default prices below.  For more pricing please contact sales at [email protected].

gTLDs

Annual Renew Fee (net) per Domain    

Annual Renew Fee (incl. 19% VAT) per domain
com, net, org, biz, info, mobi, asia, tel, name       35.00 USD 41.65 USD
.aero 75.00 USD 89.25 USD
.jobs, .pro, .xxx 150.00 USD 178.50 USD
all other gTLDs 100000.00 USD or more 119000.00 USD or more

 

gTLDs Restore Fee (net) Restore Fee (incl. 19% VAT)
.com .net .org .biz .info .asia .mobi .pro .tel 60.00 USD 71.40 USD
.aero 90.00 USD 107.10 USD
.jobs 160.00 USD 190.40 USD
.name 40.00 USD 47.60 USD
all other gTLDs 100000.00 USD or more 119000.00 USD or more